58php Privacy Policy

1. Introduction and Scope

This Privacy Policy (the "Policy") describes how 58php (the "Company," "we," "us," or "our") collects, uses, discloses, stores, and protects personal information obtained from users (each a "User," "Player," or "you") of the 58php online casino and sports betting platform accessible at https://58php.cam and its associated mobile applications and services (collectively, the "Service").

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances from the National Privacy Commission (NPC). By registering for or using the 58php Service, you acknowledge that you have read, understood, and agreed to the collection and use of your personal information as described in this Policy.

This Policy applies to all personal information collected through: the 58php website and platform; the account registration process; deposit and withdrawal transactions; customer support interactions; marketing and promotional communications; and any other interaction you have with 58php.

2. Data Controller Information

58php acts as the data controller with respect to personal information collected from its Users. As data controller, 58php determines the purposes and means of processing your personal information. If you have questions about this Policy or wish to exercise your data rights, you may contact the 58php Data Protection Officer (DPO) through the customer support channels listed on this website.

3. Personal Information We Collect

3.1 Information You Provide Directly

When you register for a 58php account, use our services, or communicate with us, we collect the following categories of personal information:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, government ID number, photograph	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address	Account communication, transaction notifications, support
Financial Data	GCash account details, bank account information (BPI, BDO, Metrobank), transaction history	Processing deposits and withdrawals, fraud prevention, AML compliance
Gaming Data	Game play history, bet amounts, win/loss records, session duration, bonus usage	Platform operation, responsible gaming monitoring, dispute resolution
Verification Data	Copies of government-issued ID, proof of address, payment method verification documents	KYC compliance, fraud prevention, regulatory reporting
Communications Data	Customer support chat logs, email correspondence, feedback submissions	Service improvement, dispute resolution, quality assurance

3.2 Information Collected Automatically

When you access and use the 58php platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, features accessed, and time spent on the platform
• Referring URLs and navigation paths through the Service
• Cookie identifiers and session tokens
• Error logs and performance data

This technical data is collected to maintain platform security, detect fraud, improve user experience, and ensure the Service operates correctly across all devices and connection types — including mobile users on Smart, Globe, DITO, and other Philippine networks.

3.3 Cookies and Tracking Technologies

58php uses cookies and similar tracking technologies to operate and improve the Service. Categories of cookies used include:

• Essential cookies: Required for core platform functionality including login sessions and security. These cannot be disabled without breaking the Service.
• Functional cookies: Store your preferences such as language settings, currency display, and game lobby filters.
• Analytics cookies: Collect anonymised usage data to help us understand how Players navigate the platform and identify areas for improvement.
• Security cookies: Used for fraud detection, bot prevention, and ensuring that each session originates from an authorised device.

You may adjust cookie preferences through your browser settings. Disabling essential cookies may prevent certain features of the 58php platform from functioning correctly.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 58php processes your personal information on the following legal bases:

• Contractual necessity: Processing required to create and manage your account, process transactions, and deliver the Services you have requested from 58php.
• Legal obligation: Processing required to comply with Philippine laws and regulations, including PAGCOR licensing requirements, the Anti-Money Laundering Act (RA 9160 as amended), and the Data Privacy Act of 2012.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving the 58php Service, where such interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, where we rely on your explicit consent, which you may withdraw at any time by contacting customer support or updating your account preferences.

5. How We Use Your Personal Information

58php uses the personal information we collect for the following purposes:

• Creating, verifying, and managing your 58php account
• Processing deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other payment methods
• Verifying your identity and age as required by Philippine gaming regulations
• Detecting, investigating, and preventing fraud, money laundering, and other illegal activity
• Monitoring gaming activity to support responsible gaming obligations and identify at-risk behaviour
• Providing customer support and resolving disputes
• Sending transactional notifications related to your account, deposits, withdrawals, and bonuses
• Sending promotional and marketing communications, where you have provided consent or it is otherwise permitted
• Complying with applicable Philippine laws, regulations, and court orders
• Improving and developing the 58php platform through anonymised analytics

6. Disclosure of Personal Information

6.1 Authorised Third-Party Service Providers

58php shares personal information with trusted third-party service providers who assist in delivering the Service. These providers are contractually obligated to process personal data only on our instructions and in accordance with this Policy and applicable law. Categories of authorised processors include:

• Payment processors and e-wallet providers (GCash, Maya, and Philippine banking partners)
• Identity verification and KYC service providers
• Game software providers and platform technology vendors
• Cloud hosting and data centre providers
• Customer support platform operators
• Fraud detection and cybersecurity service providers

6.2 Regulatory and Legal Disclosure

58php may disclose personal information to Philippine government agencies, law enforcement bodies, and regulatory authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and courts — where required to do so by law, court order, or regulatory requirement. Such disclosures will be made in accordance with applicable legal procedures and limited to the information strictly necessary to satisfy the legal requirement.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of 58php, personal data held by the Company may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to the way your personal data is processed as a result of the transfer, in accordance with the Data Privacy Act of 2012.

7. International Data Transfers

Some of 58php's third-party service providers are located outside the Philippines. Where personal data is transferred to countries that may not provide the same level of data protection as Philippine law, 58php ensures that appropriate safeguards are in place — including contractual data processing agreements, standard contractual clauses, or other mechanisms approved by the National Privacy Commission. All international transfers of personal data are conducted in full compliance with the Data Privacy Act of 2012 and NPC regulations.

8. Data Retention

58php retains your personal information for the period necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by Philippine law:

• Account and identity data: Retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AML obligations.
• Gaming activity records: Retained for a minimum of three (3) years from the date of the relevant gaming activity.
• Customer support communications: Retained for a minimum of two (2) years from the date of the communication.
• Marketing consent records: Retained for the duration of your account plus one (1) year following account closure.

After the applicable retention period has elapsed, personal data will be securely deleted or anonymised in a manner that prevents re-identification.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 58php:

To exercise any of the above rights, please contact the 58php Data Protection Officer through our customer support channels. We will respond to all verifiable data rights requests within thirty (30) calendar days as required by the Data Privacy Act of 2012. We may need to verify your identity before processing your request to protect your account from unauthorised access.

10. Security of Your Personal Information

58php implements comprehensive technical and organisational security measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit AES encryption for personal data stored on 58php servers
• TLS 1.3 protocol for all data transmitted between your device and the 58php platform
• Multi-factor authentication options for account access
• Regular security audits and penetration testing by qualified cybersecurity professionals
• Strict role-based access controls limiting staff access to personal data on a need-to-know basis
• Automated fraud detection and anomaly monitoring systems operating 24/7
• Secure, encrypted backups stored in geographically separated data centres

Despite these measures, no system can guarantee absolute security. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 58php will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

11. Children's Privacy

The 58php Service is strictly intended for individuals who are at least twenty-one (21) years of age. 58php does not knowingly collect personal information from anyone under the age of 21. If we discover that personal information has been collected from a person under 21, we will immediately delete such information and close the associated account. Parents and guardians who believe a minor has registered with 58php should contact our customer support team immediately.

12. Marketing Communications

With your consent, 58php may send you promotional communications about new games, bonuses, special offers, and platform updates via email, SMS, or in-platform notifications. You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your 58php account settings
• Clicking the unsubscribe link in any marketing email from 58php
• Contacting the 58php customer support team and requesting to be removed from marketing lists

Please note that even if you opt out of marketing communications, 58php will continue to send you transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts. These transactional messages are required for the operation of your 58php account and cannot be disabled.

13. Links to Third-Party Services

The 58php platform may contain references to payment service providers such as GCash and Maya. When you use these third-party payment services, you are subject to their respective privacy policies and terms of service. 58php is not responsible for the privacy practices of third-party service providers and encourages you to review their privacy policies before providing any personal information directly to those services.

14. Changes to This Privacy Policy

58php reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or NPC guidelines. Material changes will be communicated to registered Users via email notification or a prominent notice on the 58php platform at least seven (7) days before the changes take effect. The date of the most recent revision is displayed at the top of this Policy. Your continued use of the 58php Service after the effective date of any changes constitutes your acceptance of the revised Policy.

15. Contact the Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 58php handles your personal information, please contact our Data Protection Officer through the customer support channels available on the 58php platform. For formal data rights requests, please submit your request in writing with sufficient detail to allow us to identify your account and understand your request. We are committed to responding to all data privacy inquiries promptly and in full compliance with the Philippine Data Privacy Act of 2012.

You may also contact the National Privacy Commission of the Philippines directly if you believe your data privacy rights have been violated:

• National Privacy Commission (NPC), 5th Floor, Delegation Building, PICC Complex, Pasay City, Philippines
• NPC complaints and inquiries may be initiated through the official NPC government website